Attention: Covid-19 (update May 13)

 

Dear Goodfellas Customers,
Downtown is now Open please call for current hours 250-385-2772

Royal Oak is Open Normal Hours

As the Covid-19 pandemic situation begins to normalize, we are now considering our options for re-opening our Downtown store.  It will likely occur in the next 1 to 2 weeks, yet we are not going to rush re-opening until we can determine the best course of action to ensure the safety of our staff, our customers and the community at large. 

Our Royal Oak location is open and will continue to be open.  Our hours are stable and normal at this time.

If you have any questions please call  (250) 744-2772 or Email: info@GoodfellasCigarShop.com

We have implemented a local delivery service, in addition to the option of having your order shipped.  You may take advantage of this service or visit our store, as your situation dictates. More information is below.

We will continue to follow Government guidelines and procedures.  We are practicing intense cleaning measures but this does not guarantee your safety in-store.

We will continue to update as the situation evolves.  At this moment there are many calls to support local small businesses in this very hard time for them.  We greatly appreciate that support but want to emphasize that you need to take care of yourself physically and financially before you worry about anyone else.  This is a difficult time that will have long lasting effects far beyond the near future.  Please, take care of yourself and do everything you can to help and protect those most vulnerable.  They are your parents, your neighbours and your community and they deserve whatever sacrifice we can offer.

Sincerely,
The Goodfellas Team

We are currently offering shipping and local delivery options to our customers to encourage staying home and isolated. 

There will be a $10 fee for all delivery orders and a $10 fee on mail orders below $100. Thank you for your understanding. 

For payment, at this time, we prefer eTransfers to protect ourselves against fraud.  If this is not an option, please let us know and we will try to find another payment method.

All orders must be prepaid.

To complete any order we require a photo of your picture ID.

E-Transfers and photo ID’s can be sent to this address: info@goodfellascigarshop.com

We require your phone number.

Local Delivery Information
We will be offering direct delivery service to the smaller Victoria Area.  This includes the municipalities of: Victoria (Downtown, James Bay, Fernwood, etc.) Esquimalt; Oak Bay; Saanich; Central and North Saanich and Sydney.

View Royal, Langford, Metchosin and Sooke will be shipped their orders via Canada Post.

Delivery will be contactless.  Order will be left at the door.  For those that dwell in apartments or condos, someone must be home to receive the order.  We will buzz or text you that we have arrived with your order; order will be left at main entranceway door as we wait to witness collection.  If no one collects, we will take the package away.  If you cannot guarantee you will be home, we recommend getting your order shipped.

Local Delivery will happen within 2 to 3 days. 

Shipping Information
All orders will be shipped via Canada Post.  Orders will be shipped next day at the latest. 
Canada Post is maintaining shipping service through the pandemic for the foreseeable future.  Some shipping delays are to be expected.  Have patience, order early and order enough so you won’t have to order again for at least 2 weeks.